Indian Wax Industries / Lotus: The Art and Science of Wax

Privacy Policy

At **Indian Wax Industries**, we are deeply committed to safeguarding your privacy and ensuring the robust security of your personal information. This policy provides a clear overview of our data collection, usage, and protection practices.

1. Information Collection

We gather personal data, such as your name, business email address, contact number, company details, and the specifics of your inquiries, primarily when you complete forms on our website, subscribe to our updates, or engage in direct communication with us. Additionally, non-personal data, including website traffic analytics and user behavior patterns, is collected to continuously optimize our website and service offerings.

2. Use of Information

• To effectively respond to your inquiries, provide comprehensive information about our wax products, and manage our business relationships.
• To facilitate the execution of orders and ensure efficient delivery of our products and services.
• To send you updates, promotional materials, and relevant information regarding our innovations and services, **exclusively with your explicit, affirmative consent** obtained via the checkbox on our contact forms.
• For internal research, market analysis, and to drive continuous improvement in the quality and breadth of our solutions.
• To ensure compliance with all applicable legal obligations and enforce our established terms and conditions.

3. Data Security

We implement stringent administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security protocols are regularly reviewed and updated to align with industry best practices and evolving threats.

4. Data Sharing and Disclosure

Indian Wax Industries does not engage in the sale, rental, or lease of your personal information to third parties for their independent marketing purposes. We may share information with trusted third-party service providers who are essential in assisting us with website operations, business activities (e.g., logistics, technical support), or in delivering services to you, provided these parties are bound by strict confidentiality agreements and adhere to relevant data protection standards.

Terms and Conditions

By accessing and utilizing the **Indian Wax Industries** website and engaging with our services, you hereby agree to adhere to the following comprehensive terms and conditions.

1. Service Engagement and Product Orders

All wax product orders and service engagements with Indian Wax Industries are strictly subject to a formal, written agreement, detailed quotation, or an official purchase order issued by us. This specific document will definitively outline the product specifications, pricing, payment terms, delivery schedules, and any other particular conditions applicable to your engagement. In the event of any contradiction or inconsistency between these general terms and a specific, signed agreement, the provisions of the latter shall take absolute precedence.

2. User Responsibilities and Conduct

You undertake to use our website and services solely for legitimate and lawful business purposes. Any unauthorized or prohibited use, including but not limited to, attempting to gain unauthorized access to our systems, interfering with website functionality, transmitting malware, or engaging in any activity that could damage our reputation or operations, is strictly forbidden and may result in legal action.

3. Intellectual Property Rights

All content displayed on the Indian Wax Industries website, including but not limited to text, graphics, logos, images of products, and service descriptions, is protected by copyright, trademark, and other applicable intellectual property laws. This content is the exclusive property of Indian Wax Industries or its content providers. Any unauthorized reproduction, distribution, modification, or commercial exploitation of any material from this site is expressly prohibited without our explicit prior written consent.

4. Limitation of Liability

While Indian Wax Industries endeavors to ensure the highest standards of quality and accuracy in all its products and services, we shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, this website or our products/services, except where expressly outlined within a specific, signed service agreement. Our total aggregate liability for any claim related to our products or services will not exceed the amount paid by you for the specific product or service in question.

5. Amendments to Terms

Indian Wax Industries reserves the unilateral right to update, modify, or revise these Terms and Conditions at any time without prior notice. Any such changes will become effective immediately upon their posting on this website. Your continued use of our website or services after any such modifications constitutes your full acceptance of the new terms.

6. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any and all disputes or claims arising out of or in connection with these terms, or your engagement with our services, shall be exclusively resolved by the competent courts located in Mumbai, Maharashtra.